Contractor Testimonials

 “The program is great for us. There is good communication from Alacrity on what they want from us. It feels as we are working as a group trying to serve our customers at a higher level of service.”
                   
                          -SERVPRO of East Coral Springs

 -Oakwood Construction

"We have been with Alacrity Services since the very beginning.  We have overcome very minor bumps in the road at the beginning, but since Alacrity Services has proved to be very beneficial for our company.  We would highly recommend the services provided by Alacrity."

                            -First General Services of Monroe

 
“The Alacrity program is precise in the information it provides to my company in reference to the customer claims. The technical support group is excellent in response time and problem resolution. Our field manager, Colin Silcox, is also excellent in finding resolution to any problems we may have which are very few. All of our customers seem to be very happy with both sides of the program. The only suggestion I may offer is to have a vehicle in which the vendors may offer feedback to the program on pricing problems. The Alacrity program has assisted our company to grow and I look forward to a continued mutually beneficial program.”

 -Servicemaster – Gold Coast

   “We've been with the Alacrity for five years now with great success.  Our claim count has increased each year.  Nice to be involved with a direct repair program that really produces results.”

- Rainbow International - Wilmington/Fayetteville

 “Alacrity really has helped my business with increased volume and great service. I can't say enough about my area manager Jeff Booth and the help he has provided. It has been a pleasure to work with Alacrity and all their employees.”

  -ServPro of Aiken

"Alacrity allows a consistent process on how the assignments are sent to the contractor. The requirements are the same on all the assignments, which allows a consistency in the estimating and the basic information needed. The diary entry allows you to provide dialog to the insurance company and obtain information back from the insurance company in order to provide consistent customer service. The "prescreening" process to obtain contractors allows the insurance companies to obtain contractors which have met a standard of requirements and prerequisites.”

                              - Acorn Development & Restoration, LLC

“We have been a member of the Alacrity/PTC vendor team since 2001.  The relationship has afforded us the opportunity to increase our market share and has open doors with carriers we had previously not worked with. I personally feel that GPR could not have achieved the distinction of being named to Remodeling Magazine's Big 50 for 2005 without our Alacrity relationship.  It's been a good experience.”

 -Georgia Property Restoration

 “The pas fund has really helped in our cash flow and gave us some control on our money"

 “We have felt that Lewis Allen has been great in assisting in settling disputes between Profire and the insured when we cannot come to an agreement.  The homeowners and us have confidence in him.”

             - Pro-Fire, Inc.

 “All in all Alacnet is a good program and easy to work with. Compared to other programs we like this the best! Everyone is very helpful. Would like to see more Insurance companies use this program.”

             - A.J. Johnson Construction Company, Inc.

 “We are a mitigation contractor. The Alacrity system is user friendly. Input is quick and communicating with insurance companies with comments is very helpful.”

“The use of the Alacrity system over period of time develops trust with insurance companies and we receive quick payment."

"Overall a great estimating system. We like it!”

             - ServPro - Bartlett/Cordova/SE Memphis