Alacrity Services main products revolve around: a network of highly-credentialed independent contractors and mitigation specialists, an integrated proprietary software platform to manage the claims repair process, a unique escrow payment management service, and a complete set of water mitigation technology tools. For more information on our networks, service offerings, and custom solutions, see the expanded definitions below and then follow the links on the left side of this page.

Contractor Network

Alacrity’s premier network of independent contractors, built and credentialed by Alacrity, that covers 95% of the U.S. population.  The Network includes only the best performing service providers in each local market who meet Alacrity’s stringent response time, repair and customer service criteria.

AlacNet 2.0

Standalone web-based software designed for customers who want to make better repair decisions.  Seamlessly handles claim notification through job completion and customer sign-off.  Fully customizable workflow allows user to add or remove permissions per viewing audience.

Paying Agent Solution (PAS)

Escrow “Lockbox” that operates as a benchmark based payment system.  As a contractor meets benchmarks for a job partial payments are disbursed.

Genesis Solutions Design

Fire N Ice - Patented Genesis technology for water and fire mitigation customers.  Offers real time data and tools to set drying plans consistent with IICRC standards.

CAT Trax - Assignment and tracking system that assigns jobs and tracks workflow and deliverables in a highly secure and accountable environment following a CAT event.

• Insurance Carriers
• Insurance Agents and Brokers
• Third Party Administrators
• Property Management and Investment Firms
• Consumers