Alacrity is a high performance insurance services company that produces approximately 70,000 structural property loss estimates and manages more than $300 million in structural property repairs annually. The company is a pioneer in the insurance related property repair and vendor management business, having over its history managed more than $1.8 Billion in structural damage repairs through 2008 to date. To keep pace with client demands for better, faster, and more cost effective services every day, each member of the Alacrity team is localized in the field, working productively from home offices as close to our customers as possible. The measure of everything we do is what works best to maximize the quality and speed of "best of breed" service delivery to our customers. We are a national company that thinks and acts locally, bringing to bear the best technology and management resources available in order to achieve our clients' objectives. We understand that our customers need help, not just a check. According to Forrester Research Alacrity's technologies and people connect insurers, claims adjusters, and credentialed service providers to more efficiently and effectively collaborate and resolve claims. Functioning in real-time as the trading exchange between claim adjusters and property service suppliers like network contractors Alacrity products set and enforce work standards that successfully manage business processes and bottom-line results. *Forrester Research- "The Virtual Claim", January 2001. Within the AlacNetsm secure application, claim adjusters report property losses to Alacrity's managed contractor network, view property damage estimates and photos of the loss and approve settlement by procuring the services needed to complete repairs at the agreed upon price. On personal property losses Alacrity technologies accurately price thousands of items and offer direct replacement through participating suppliers. Contractors and vendors are managed through a skilled field and customer support group to maintain high customer satisfaction. Alacrity Regional Field Managers include former claims adjusters, contractors, and engineers who work with insurance carriers, adjusters and vendors to resolve technical claims issues, property repairs and vendor performance. Alacrity claim consultants, who make up our Customer Support Group, also include former claims adjusters and contractors. These CSG professionals oversee the fulfillment and delivery of our service on every claim assignment. Claim executives can review vendor and adjuster performance, customize their own vendor network, set workflow rules, and produce valuable management and performance information about their own customers' claims experience, vendors, and adjusting staffs.