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With approximately 60 full time professionals, Alacrity is a
high performance insurance services company that produced approximately 70,000
structural property loss estimates and managed more than $150 million in
structural property repairs in 2001 alone. The company has been a pioneer
in the insurance related property repair and vendor management business.
Home office operations are based in Atlanta, Georgia.
According to Forrester Research, in The Virtual Claim Trading Hub* products
like Alacrity's connect insurers, claims adjusters, and
managed vendors together using technology to efficiently collaborate and
resolve claims. Functioning in real-time as the trading exchange between claim
adjusters and property suppliers, Alacrity products set and
enforce work standards that successfully manage business processes and
bottom-line results.
* Forrester Research- The Virtual Claim January 2001
Within the AlacNET secure application, claim adjusters report
property losses to Alacrity's managed contractor network; view
property damage estimates and photos of the loss; and approve settlement by;
procuring the vendor to complete the repairs at the agreed upon price. On
personal property loss Alacrity technology can accurately
produce pricing on thousands of items and offer direct replacement through
participating vendors. Contractors and vendors are managed through a skilled
field and customer support group to maintain a high level of customer
satisfaction.
Alacrity Regional Field Managers include former claims
adjusters, contractors, and engineers who work with carriers, adjusters and
vendors to resolve technical claims issues, property repair issues and vendor
performance issues. Alacrity claim consultants, who make up
our Customer Support Group, also include former claims adjusters and
contractors. The CSG professionals oversee the fulfillment and delivery of our
service on every claim assignment. Claim executives can review vendor and
adjuster performance, customize their own vendor network, set workflow rules,
and produce valuable management and performance information about their claims
experience, vendors, and adjusting staffs. |
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Over the past twenty years, Alacrity's principals and
management have been involved in the claims business. Based on research, and
intimate customer experience with the product, management believes that their
unique service delivery model and supporting technology will continue to
experience market acceptance and revenue growth.
A national and international opportunity exists to fulfill the insurance
industry demands to keep costs low, while providing high-value customer-centric
services. Our innovative web-based claim management tools and customer service
infrastructure provides economic and service benefits for both progressive and
more traditional insurance companies.
An opportunity exists to generate significant revenues and profit, helping to
alleviate the inefficiencies and excessive costs in the $31
billion-dollar-a-year Property Claims business.
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